Frequently Asked Questions
Everything you need to know about your Mexicali Blues experience.
How long will it take for my order to ship?
We typically process and ship orders within 1-3 business days. Once your package is on its way, you will receive a tracking number via email to follow its journey.
What is your return policy?
We offer a 30-day return window for most items in their original, unworn condition. Please note that certain handcrafted or personal care items may be final sale.
Are your products ethically sourced?
Yes, we pride ourselves on building long-term relationships with artisans and small businesses worldwide, ensuring fair wages and ethical production practices for our unique collections.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international destinations. Shipping costs and delivery times vary based on the destination country.
How should I care for my handmade items?
Because many of our products are handcrafted using traditional methods, we recommend hand washing in cold water and air drying to preserve the colors and fabric integrity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout process.